FAQs

We sell curated, preloved modest fashion, accessories, handbags, shoes, and special secondhand finds. Our inventory changes often, so every visit may turn up something new.

Most of our pieces are preloved or vintage, though some may be new with tags. Each product description includes condition details when available.

Because we're a thrift boutique, most items are one-of-one. If you love something, we recommend purchasing it before it sells out.

We do our best to describe each item clearly. Conditions may include new with tags, like new, excellent, good, or gently used. Since our items are preloved, small signs of wear may be present.

We review designer pieces before listing them. When an item includes authentication details, they'll be noted in the product description.

Yes. Shipping options and costs are shown at checkout. For full details, see our Return & Shipping Policy.

Orders are usually processed within a few business days. Delivery times depend on the shipping method selected at checkout.

If local pickup is available, it will appear as an option at checkout.

Because our items are preloved and often one-of-one, all sales are final unless otherwise stated. Please review photos, sizing, and condition details before purchasing. See our Return & Shipping Policy for the full terms.

Please contact us as soon as possible with your order number and photos so we can review the issue and help.

Yes—we accept gently used modest clothing, shoes, jewelry, and accessories. Items should be clean, wearable, and in good condition.

You can donate in-store during open hours or mail items to us. In-store donors receive 15% off their next purchase. Please make sure all donated items are clean and wearable.

We're unable to return mailed donations, so please only send items you're ready to donate. Shipping labels are not currently provided—thank you for covering postage.

Yes—we accept select items such as designer bags, modest bridal pieces, traditional wedding outfits, and special-occasion pieces. Complete our Item Intake Form and choose whether you'd like to sell your items to us outright or consign them; our team will follow up within one week if your item is a good fit.

Submit the Item Intake Form with your item details and photos, and choose to sell or consign. If you're selling outright, your signature on the form completes the sale once we confirm the price. If you're consigning, we'll send you our consignment agreement to review and sign, then coordinate drop-off at our Harlem location or shipping—and once your item sells, you get paid by Zelle or PayPal. Consignment Split Your split is set in your consignment agreement and can vary by item—commonly 50%, 70%, or 80% to you, depending on the piece. We confirm your split with you before you consign. Modify's commission covers the listing, online and in-person customer service, merchandising, and fulfillment.

Yes. Our Item Intake Form lets you choose to sell your items to us outright or consign them. If you sell outright, we agree on a price and pay you directly by Zelle or PayPal—no waiting for the item to sell. If you consign, we sell on your behalf and split the proceeds as set out in your consignment agreement.

Visit us Tuesday–Sunday, 12:00 PM–6:00 PM, at 371 Malcolm X Blvd, New York, NY 10027 (Harlem). Contact us through our website contact form or by email at hello@modifythrift.com